Wild Boar Products RAQ's
Parts and InstallationsIf your vehicle has been in an accident, offroaded or the frame has been flexed, bent or welded on in any way, your new Wild Boar accessories may need additional modifications and/or adjustments. All of our accessories are designed, quality controlled and tested on a Jeep© that has not experienced any frame flexing in any way. If your Jeep use to have a soft top, you may kneed to replace the factory rubber on top of your windshield in order for the top to seel
General Return PolicyNo returns will be accepted after 15 days from date of product delivery to the customer. Wild Boar Products will pay the return shipping costs if the product is defective or the return is a result of our error. Please keep all original packaging in case you need to return your purchase for any reason. Sale items are final and nonrefundable unless otherwise indicated at the time of purchase. All Hardtops are custom made and can take up to six to eight weeks for estimated arrival time. If your product must be returned, you have the option of replacement or refund. Labor, installation service fees and shipping charges are non-refundable. No FULL REFUND on manufacturing defects unless recalled. If you choose to have your money refunded, we will credit you in the same manner as your original payment within 30 days of receiving the returned item.
Damaged Goods, Defective Goods or Distribution ErrorsPlease inspect your product upon delivery and ensure that it has not been damaged during shipping. If your shippment will be received by someone else other than yourself, make sure that they inspect for any damages. Should their be any damages to your shippment refuse delivery and return to sender. Wild Boar Products and its subsidiaries/partners cannot and will not be held responsible for any damaged goods that have been accepted. All freight LTL shipments, including but not limited to hardtops, racks or any oversized shipments; are run through a third party freight. Wild Boar Products is not liable for any leaking and or parts missing, including but not limited to rubber trims, Rubber pads, rubber flaps and hardware, of any kind on any and all Unpainted Hard Tops sold.
If you are returning an item for any reason other than defective products or distribution error, you are responsible for the return shipping costs and will be charged a restocking fee of 15% percent. If you decide to cancel your order before it is shipped for any reason, their will be a 15% percent restocking fee.
Please contact us before returning any item to receive a Return Authorization Code (RAC#) and shipping address. All Items should be returned in their original product packaging along with all parts and documentation. Ensure the packages are properly sealed so that no items are lost during shipping. Keep your shipping tracking number in the event the need arises to track the shipment.
Changes To This Statement